Meet the Team
Scott Henderson, President and Owner, has served the fabricare industry for over 35 years. Prior to joining Henderson Insurance in 1980, Scott was a CPA with the accounting firm Price Waterhouse. Scott’s favorite part of his job is hearing a cleaner or laundry say “Oh, now I understand” after the company makes a complicated aspect of insurance coverage or claims understandable for the insured. When not surfing a desk, Scott can be found surfing the waves of Orange County, serving at Church, or riding his road bike. Scott is a graduate of the University of California, Berkeley. In addition to being a CPA, Scott is also licensed as a California Independent Insurance Adjuster.
Bryon Henderson, Founder, has over 50 years of insurance experience. Although he still maintains a sales role at Henderson Insurance, Byron sold the majority of his stock to Scott in 1995. Byron’s favorite part of his job is finding a new drycleaner that we do not insure and getting them insured with what they really need, which often is not what they currently have. When not out finding new customers, Bryon enjoys sailing and doing local commercial charter boating as a licensed Coast Guard captain. He also enjoys traveling the country in his “land yacht” RV with his bride, Marcia. Bryon maintains many professional and personal affiliations but his favorite is “Grand Dad” to his two granddaughters, Blair and Meg.
Marcia Henderson, Co-Founder, has spent her entire career in the insurance industry (although she prefers not to state how many years that has been, and as a co-founder she has earned that right!). Marcia has done virtually every job at Henderson Insurance and currently spends the majority of her time sending out quotes to potential new customers and working on renewals. Her favorite part of the job is doing whatever needs to be done but she does enjoy accounting and keeping the books balanced. Family time is important to Marcia, so when not working and keeping Byron in line, she enjoys spending time with family and friends, especially with her granddaughters. Marcia also enjoys sailing, quilting and travel.
Laura Henderson joined Henderson Insurance in 2011. Prior to insurance, she was a Vice President in the corporate lending departments of Wells Fargo and Bank of America. She is a graduate of UCLA. Currently Laura manages our renewal team and provides the agency’s financial reporting and administration. Her favorite part of the job is interacting with our amazing customers, either on the phone or in person. As she and Scott are now empty nesters, they look forward to “hitting the road” and visiting as many insureds as possible. When not at Henderson Insurance, Laura enjoys crafting, volunteering at church, and attending UCLA football games.
Jackie Smith worked at Henderson Insurance in the 1980s when she left to own and operate Class Act Cleaners in Westminster, California until 2004. She returned to Henderson Insurance after owning her dry cleaner. Everyone in the office and our customer base has been well served by Jackie’s dry-cleaning expertise. Jackie is a past president of the California Drycleaners Association and was Drycleaner of the Year. She currently sits on the board of the Southern California Drycleaners Association. While not handling insurance or industry business, Jackie likes to travel “across the pond” to visit her son and his family and also enjoys attending the “Friday Night Lights” football games of her grandchildren. She is also a strong supporter of cancer research, continually tops the fundraising charts for the annual American Cancer Society Relay for Life.
Julie Nii has worked for Henderson Insurance since 1998. She is a graduate of Cal State Fullerton. Julie performs sales, underwriting and customer service functions. She also supervises some of the newer employees to the agency. Julie is the “go to” person for many of our customers and employees. Julie loves resolving issues that result in a satisfied customer. Outside of the office, she likes to spend time with family, friends, and her bulldogs.
Barbara Bowling possesses over 20 years of dry cleaning insurance experience. She is a graduate of Westmont College. Barbara handles all aspects of the agency’s functions including new business, underwriting and customer service. She also assists in maintaining our agency’s relationships with our insurance company partners. To summarize—she does a lot but her favorite thing is helping our customers with any insurance issues they may have. When not working, Barbara enjoys family time, running, camping, and traveling adventures with her daughters.
Eric Manzo is the newest member of the Henderson Insurance team, possessing 5 years of agency experience. Eric’s primary duties include renewal processing and customer service. Eric’s favorite part of the job is making sure that each customer’s renewal policy still represents the best fit for them. He will often research many options before deciding on the right policy. Eric enjoys bike riding, hiking, and spending time with family and friends.
Blair Henderson is our Website Designer/Developer and Social Media Coordinator. She is a recent graduate of Arizona State University with a degree is Graphic Information Technology. Blair is responsible for the agency’s digital content and user experience. Blair is a team player and will also pitch in wherever she is needed. When not “geeking” out over computers, Blair enjoys surfing, playing the guitar, and hanging out with her friends.